Terms & Conditions
"Welcome to our website, psquareinterior.com where we proudly offer a diverse range of products, including our own manufactured items and those from renowned branded companies and manufacturers.
Please note the following important details:
Manufacturing and Delivery
- Manufacturing timelines may vary due to unforeseen circumstances. However, we are committed to honoring our promises.
- We accept responsibility for refunding advances if we fail to meet our commitments.
Payment Terms
- Failure to make timely payments voids our liability.
- To confirm delivery dates, please contact us via phone.
Refund Policy
- In cases of delayed delivery, we will refund advances.
Disclaimer
- Delivery dates listed on our website are approximate. Please verify via phone call.
We value transparency and customer satisfaction. Your trust is our top priority."
"We offer a purely personalized online shopping experience, distinct from new gen e-commerce platforms. From the comfort of your own space, you can:
- Easily browse and select products
- Contact us via phone in your preferred language
- Receive personalized assistance in choosing the best options
- Buy online and collect from our store
- Take advantage of our delivery, assembly, and training services
- And 100% pure online features also
Sales & Refunds Terms and Conditions for P'SQUARE INTERIOR
Thank you for choosing to shop with P'SQUARE INTERIOR FURNISHING. Your satisfaction is our top priority. By making a purchase, you agree to the following terms and conditions. Please review them carefully.
General Conduct
At P'SQUARE INTERIOR FURNISHING, we foster a respectful and inclusive environment. Any inappropriate or abusive behavior towards our staff may result in order cancellation, refusal of service, or other relevant actions.
I. 14-DAY REPLACEMENT POLICY
- 14-Day Replacement: If any manufacturing or transportation defects are reported within 14 days of receiving the product, we offer a replacement within 40 days. Please provide photographs or videos showing the defects.
- Return Process: To request a return or replacement, contact our team at mail@psquareinterior.com.
II. REFUNDS AND ORDER MODIFICATIONS
- Refunds: Refunds are available only within 24 hours of placing the order.
- Processing: Refunds will be processed within 7 business days after receiving the returned item. The actual credit timeline may vary depending on your bank.
- Order Changes: Any changes to your order are at the sole discretion of P'SQUARE INTERIOR. Alterations may incur charges depending on labor and material costs, and could result in delayed delivery.
- Non-Refundable Items: 'Clearance', 'Final Sale', and display items cannot be altered or cancelled.
- Discounted Orders: Refunds on discounted orders will not include the discount amount. Vouchers are non-refundable, non-transferable, and can only be used once.
- Sale Items: Products purchased on sale are final and are not eligible for returns, replacements, or exchanges. Additional discounts cannot be applied to sale items.
III. PAYMENT TERMS
- Currency: All prices are in INR and inclusive taxes.
- GST: For specific GST B2B provide details before billing.
IV. PRICING ADJUSTMENTS
P'SQUARE INTERIOR FURNISHING reserves the right to adjust prices or correct any pricing errors.
V. ORDER CONFIRMATION AND ACCEPTANCE
- Order Confirmation: An order confirmation email does not constitute acceptance of your order by P'SQUARE INTERIOR.
- Right to Decline: P'SQUARE INTERIOR reserves the right to decline any order.
- Full Payment: Full payment must be received before an order can be dispatched.
VI. DELIVERY
Once your order has been dispatched, P'SQUARE INTERIOR FURNISHING is not responsible for any delivery delays. You can track your order on our website.
VII. PRODUCT ACCURACY
- Accuracy: We strive to ensure that product listings are accurate.
- Handmade/Natural Variations: Handmade or natural products may have slight variations.
- Color Representation: Colors may appear slightly different due to screen settings.
- Website Updates: Our team regularly updates website content to maintain accuracy.
VIII. PROMOTIONAL VOUCHERS
- Terms: Vouchers are subject to specific terms.
- Single Use: Vouchers are for single-use, time-sensitive, and cannot be combined with other offers.
- Cash Value: Vouchers have no cash value and do not accrue interest.
- Invoice: Vouchers apply to the entire invoice amount.
Warranty Policy for P'SQUARE INTERIOR
General Terms and Conditions
- Defect Reporting: Report any visible defects or discrepancies within 7 days of discovery by emailing mail@psquareinterior.com with a description and photographic evidence. Late reports will be considered acceptance of the product.
- Product Variations: As our furniture is handcrafted, minor variations in design, color, size, and finish are inherent characteristics of our products.
- Proof of Purchase: Retain your purchase receipt for processing any warranty claims.
Claim Procedure
- To make a claim, email mail@psquareinterior.com with images of defects and your order number.
Limitations and Exceptions
- Natural Material Characteristics: Variations in grain, color, and marks are not defects.
- Wear and Tear: Normal wear (fading, staining, etc.) is not covered.
- Care: The warranty is void if harsh or unsuitable cleaning agents are used.
- Exclusions: Damage from neglect, misuse, accidents, pets, or outdoor use is not covered unless specified.
- Alterations: Customer-made alterations void the warranty.
- Purchase Source: Warranty only applies to products bought directly from P'SQUARE INTERIOR.
- Repairs and Replacements: Items repaired or replaced continue to be covered for the remaining original warranty period.
- Product Returns: Replacements must be returned in original packaging to avoid transit damage.
- Post-Warranty Issues: Defects after the warranty period will incur material, labor, and shipping costs by the customer.
Detailed Claim Procedure
- Initial Contact: Submit your claim via email to mail@psquareinterior.com with your order number, a description, and photos of the defect.
- Assessment: P'SQUARE INTERIOR will evaluate the claim and may request additional information or a physical inspection.
- Resolution: If accepted, P'SQUARE INTERIOR will repair or replace the item. You will be informed of the next steps.
*Read terms and conditions for Curtain and Blinds : https://www.psquareinterior.com/terms-for-curtain-and-blinds
At P'SQUARE INTERIOR FURNISHING, we are committed to providing high-quality products backed by comprehensive warranties to ensure customer satisfaction. By adhering to the terms and conditions outlined in this policy, we strive to offer a seamless and transparent experience. Should any issues arise, we encourage you to follow the claim procedure for a prompt resolution. Thank you for trusting us with your interior furnishing needs.