FAQ

Answers to Your Burning Questions

At P'SQUARE interior furnishing Pvt ltd and parappattu group we specialize in manufacturing and trading. We don't provide architectural or interior design services, but our expertise lies in product design for developing our own products. To showcase our furniture ,home furnishing ,curtain and blinds , kitchen, home interior and home decor,provide layout suggestions, we require a completed home. Our in-house architects assist customers and external architects in selecting the best options.

We also offer an internship program for independent architects. Reference pictures guide our furniture and interior product production and selection. We ensure transparent pricing, guaranteeing value for money. Our operational costs are minimal, and profits are reinvested for business sustainability.

We prioritize ethical business practices, using customer testimonials and completed projects as our portfolio. Our professionals deliver exceptional service. We focus solely on interior products and services, offering lifelong support at a nominal charge. Existing customers receive top priority, alongside our team.

Become our customer and enjoy a lifelong relationship with P'SQUARE."
www.psquareinterior.com
78  8001  3001

We offer curtains and blinds, customized wooden furniture, kitchen solutions, home furnishings, and home accessories.

 

We operate all over Kerala, with services available based on volume.

 

No, all prices mentioned are inclusive of tax, and we do not provide goods without a GST bill.

 

Charges depend on value and distance, which we mention before sales.

 

We use teak wood and 710 BWP grade plywood for modular work, as mentioned in detail at the time of sale.

We do not overcharge, and our prices reflect the quality and value we provide.

Yes, we encourage apple-to-apple comparisons, considering the quality and specifications of our products.

We are a structured organization with strict values, unlike platforms that may offer lower prices but lack direct connectivity and human interaction.

Our fabrics are carefully sourced from premium brands — D'Decor & Sansaar — ensuring long-lasting durability, style, and performance.

 

Wash Care Guidelines

Curtains

  • Prefer dry cleaning for longer life
  • Light machine wash at 30°C is permissible (fabric dependent)
  • Do not bleach
  • Line dry
  • Low heat iron if necessary

Roller Blinds

  • Translucent / Perforated: Use a soft brush or vacuum at low pressure to clean dust
  • Blackout: Use a gentle sponge wash

 

Fabric Care Details by Area

Sl. NoAreaFabric TypeSelection DetailsWashing Instructions
1Formal LivingMainD'Decor Budget Textures 3 – Sr. No. 32630°C wash, Do not bleach, Line dry, Dry clean, Low iron
2Formal Living, FF Living, All BedroomsSheerSansaar Serene Sheers – Sr. No. 15Same as above
3Dining, Prayer Room, Family Living, CorridorsSemi SheerD'Decor Symphony Sheer 2 – Sr. No. 223Same as above
4FF LivingMainD'Decor Room Darkening Satin – Sr. No. 12Same as above
5GF Bedroom 01MainSansaar Ecodimout Textures – Sr. No. 3Same as above
6GF Bedroom 02MainD'Decor Daydream – Sr. No. 02Same as above
7GF Bedroom 03MainD'Decor Starlight – Sr. No. 31Same as above
8GF Bedroom 04MainD'Decor Starlight – Sr. No. 62Same as above
9GF Bedroom 05MainD'Decor Daydream – Sr. No. 34Same as above
10Roller Blinds – GF Corridor EndTranslucentAD Bondi Breeze RL11065 – Beachwood BrownGentle brush to clean dust
11Roller Blinds – FF Gym ToiletBlackoutNBT Blackout Extra – Drizzle MB32Gentle sponge wash
12Roller Blinds – FF Corridor End & Family LivingPerforatedNBT Reflection Screen – Beige RS02Gentle brush or low-pressure vacuum
13Roller Blinds – GF Wash AreaPerforatedAD TS1523-01Gentle brush or low-pressure vacuum
14Roller Blinds – FF Gym AreaPerforatedNBT Reflection Screen – Grey RS03Gentle brush or low-pressure vacuum

We are humans, not robots, and our goal is to bring happiness to our customers.

All fabrics are tested to ISO 105-B02 standards (Rating 4–5) for colour fastness.

Note: Prolonged, direct exposure to strong sunlight may cause gradual fading. To extend the life of the fabric, the use of lining or protective blinds is recommended.

Yes, if we fail to deliver as promised, the advance payment is refundable.

Fabrics have a standard shrinkage rate, but specific values depend on the fabric type. Please ask your consultant for fabric-specific details.

Manual Curtain Rods / Tracks / Channels

  • Brand: DPFH
  • Material: Aluminium Alloy - 6063-T6 (HE9WP)
  • Color: Signal White
  • Warranty: 1-year service warranty

Motorised Track

  • Brand: Deco Window
  • Material: Aluminium Alloy with electrophoresis coating
  • Color: White
  • Motor Warranty: 5 years (Replacement warranty)
  • Track Warranty: 1 year (Service warranty)
  • Remote Control: Not covered under warranty
  • Automation Compatibility: Compatible with both manual remote operation and full home automation systems
  • Weight Capacity: 100 kg

No, we require advance payment only cash and carry because we ensure timely payment to our suppliers, staff, and stakeholders.

  • Tiebacks, Rings, Hooks, Runners: Not included by default.
  • Customization: Tiebacks can be customized (Velcro, designer, etc.) to match your décor at an additional cost.
  • Hardware Warranty: 1-year service warranty

"Over the past years, we've learned valuable lessons from our customers. To ensure timely payments and maintain healthy relationships, we've adopted a 'no credit' policy. We appreciate your understanding and promise to deliver high-quality products and services that exceed your expectations."

Payment Terms: We operate on a pre-payment basis. All sales and services require payment in full before delivery. Please ensure that payments are credited into our accounts, and GST bills are fully prepared, as proper e-invoices are mandatory for all deliveries.

Our Commitment to Quality and Timely Payments

  • Stitching will begin after we receive the full quantity of fabric.
  • Completion time: 10–15 working days.
  • Please confirm the installation date at least 1 week in advance.

We require full payment before delivery of goods or services. All payments must be credited into our accounts, and GST bills must be fully prepared. This is because all deliveries require proper e-invoices.

We deliver materials to the site in secure packaging to prevent damage during transit. Prior to installation, our team will unpack the materials and place them in the designated area. Please note that we will not be able to take back packaging waste.

For customized furniture, home interiors, kitchens, curtains, and blinds, we require:

- 50% advance payment to initiate work
- Full payment before delivery
- Installation will only proceed after full payment clearance

You're welcome to visit our factory, showroom, or warehouse to inspect the completed work before making the final payment.

For project orders, 50% advance payment confirms your order. Balance 40% payment means your work is completed and ready for delivery. Final 10% payment is upon delivery and installation on time.

We provide washing and ironing services exclusively for curtains.

No. For customized furniture, we only require the outer size measurements and a reference image. We design and manufacture based on practical requirements, durability, and aesthetics to ensure the

No, washing and ironing services are not available for Roman blinds and other types of blinds due to their complex design.

1.A Bargain-Free Shopping Experience, Because You Deserve Respect.

As a mark of respect for our customers, we maintain a bargain-free environment in our stores.

As per our core value, we always stand for Value for Money and Time. Therefore, we operate on a small margin and we never charge the MRP.

You will see the MRP on all our products for your understanding. At the time of purchase, you can scan the barcode to see the best price for you. Every product in our store carries two details - the MRP for your information, and a barcode for your best price.

Our customers are VIPs for us. We respect you, and hence we never encourage a cheap practice like bargaining.

At Psquare, no negotiation skill is required to get a fair price. Everyone gets the best price, every time.

Ironing charges for ripple fold curtains are higher than those for pleated curtains.

Yes, extra charges apply for ironing to achieve proper pleats.

Additional charges apply for repacking, transportation, installation, and resetting.

Terms and Conditions:

1. Washing and ironing services are exclusively available for curtains.

2. Roman blinds and other types of blinds are exempt from washing and ironing services due to their complex design.

3. Ironing charges for ripple fold curtains exceed those for pleated curtains.

4. Achieving proper pleats through ironing incurs extra charges.

5. Post-ironing services, including repacking, transportation, installation, and resetting, incur additional charges.

"At P'SQUARE Interior, we consider it an honor to welcome you and your loved ones as our esteemed guests. Our team is dedicated to providing you with exceptional care, hospitality, and expertise, ensuring that all your interior needs are met with top-notch products and services.

As a valued guest, you can expect:

- Price Protection Guarantee: We stand behind the quality and value of our products and services.
- No Bargaining Necessary: We respect your time and value your trust, eliminating the need for negotiations.
- Value for Money and Time: Our strict core values ensure that you receive the best possible experience, tailored to your unique needs.because we need your best reviews and feedback ,we believe the best branding is word of mouth to others from our customers.

This unique platform offers a personalized solution for your interior needs, tailored to your wishes and dreams. Enjoy the flexibility of shopping online, combined with the benefits of visiting our showroom.

To ensure a seamless and respectful experience, we kindly request that you schedule an appointment and reserve a time slot with our team. This allows us to devote our undivided attention to you and your needs.

We invite you to visit us, sit back, relax, and share your requirements with our expert team. If you prefer, you can also utilize our online facility, backed by personalized assistance. We operate in a hybrid mode, blending the best of both worlds to ensure a seamless experience.

At P'SQUARE Interior, every meeting is a respected and personalized encounter, free from bargaining and focused on delivering exceptional value."

At P'SQUARE Interior, we take pride in delivering exceptional value for money and time to our customers.

Our team invests significant time and effort in understanding your specific needs, providing personalized consultations, and creating customized solutions. This process involves site visits, preparing detailed estimates, providing samples, and presenting tailored product suggestions.

As a company, we stand by our commitment to quality and transparency. When we provide a quotation, we ensure that it reflects a competitive price for the value we deliver. We take into account the quality of materials, craftsmanship, and the expertise that goes into creating our products and services.

In line with our quality policy, we do not entertain price bargaining. We believe that our products and services offer unparalleled value, and we cannot compromise on quality to accommodate discounted prices.

We appreciate your understanding and respect for our pricing philosophy. We are confident that our commitment to quality, expertise, and customer satisfaction will exceed your expectations.

Thank you for choosing P'SQUARE Interior.
www.psquareinterior.com
78 8001 3001

At P'Square Interior, we specialize in customized furniture, curtains, and home furnishings, crafted to meet our exceptional standards. While we value your input, we cannot compromise on quality. Our commitment to delivering top-notch products and services is paramount to maintaining our brand image and credibility.

If we were to create a product based solely on your direction, without our quality controls in place, it could potentially damage our reputation in the long run. Instead, we'll work closely with you to understand your wishes and incorporate them into our design process, ensuring that the final product meets both your expectations and our stringent quality standards.

We offer a pre-defined warranty on all our products. a) Our Own Manufactured Products (Custom Furniture, Modular Kitchen, Curtains): We deal directly. In case of any manufacturing defect within the stipulated warranty period, we will repair it or replace the defective part. b) Branded / Trading Products (Blinds, Hardware, Accessories, Appliances):* Service and spare parts are provided as per the respective brand company's terms and conditions

To claim warranty, the customer needs to produce the *Original Bill along with the damaged product/part at our showroom.* We will then send it to the company for inspection and replacement. Please Note: - Site visit charges and re-installation charges are not covered under warranty and must be borne by the customer. - Scaffolding charges required for repair at height are also not covered under warranty. - In most normal cases, for a small and negligible amount, we treat it as a marketing expense and support you. But we also need a relaxation period to sustain.

We strongly believe in *Right to Repair* and supporting nature by reducing waste.

Therefore, even after the warranty period, we are always committed to providing you on-site service. However, to continue this service sustainably, the actual costs must be paid by the customer:
- Travelling Expenses
- Technician Charges
- Cost of Spare Parts

This support from you helps us survive and continue to provide service to all our customers in the future. Just like all car dealers, whose main service income is from after-sales service, home interiors also require periodic maintenance due to mishandling and natural wear & tear from long-term usage.

We are always happy to attend any service request from our customers because we believe customer care is the best marketing. It brings us new sales and referrals.

We request you to avoid practices like calling after a long time and demanding free pick-up and repair, or threatening with bad reviews. This approach is not correct and makes it difficult for us to serve you.

Please think in our shoes as well. We treat every service request as the next opportunity to serve you better, and our happy customers are always happy to pay for quality service.

Periodic maintenance is required for all home furnishing products.

We are always committed to serving you better, but we need your support too through *repeat sales, referrals, testimonials, and positive reviews.


Thank you for understanding and for being a part of the Psquare family.

Team Psquare
Relationships for Life